Privacy Policy and Security Policy
This privacy statement applies to Esperanza (“we”, “us”, “our”) and outlines how we collect, use and disclose personal information in Canada. Generally, “personal information” is information about an identifiable individual, subject to more particular definitions or interpretations under applicable law. This privacy statement does not apply to personal information about employees, contractors or other temporary or permanent staff, volunteers or other individuals assigned to Esperanza Consulting Inc. (collectively, “Members of Esperanza Consulting Inc.”), or to any information which is not personal information as defined in or interpreted under applicable law.
Esperanza Consulting Inc. offers and provides accounting and consulting services to a wide range of clients. As part of the services we provide, we are sometimes asked or do sometimes come into possession of personal information about our clients and their customers. This policy sets forth our general guidelines in dealing with such “personal information”.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Esperanza Consulting Inc. will comply with all applicable laws in the regions within Canada and other countries in which it operates.
What rights you have over your data
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Additional information
How we protect your data
Access, Correction, Inquiries and Complaints
Esperanza Consulting Inc. has implemented reasonable physical, organizational and technological security measures to safeguard the personal information in our custody or control. These include safeguards to protect personal information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. Authorized Members of Esperanza Consulting Inc. have access to your personal information. With regard to clients and information about our client’s customers, only those members of Esperanza Consulting Inc. authorized to have access, as determined is necessary to provide you with services shall be provided with access to such data. Esperanza Consulting Inc. has implemented policies and procedures related to limiting access to programs and data to relevant persons, and ensuring our operations maintain security, environmental protection and risk mitigation initiatives.
Cessation of Use
If you wish to request access to, or correction of, your personal information in custody or control of Esperanza Consulting Inc., please make your request in writing to the address below. We may need to verify your identity before searching for or providing you with personal information. In some circumstances, we may not provide access to your personal information, for example if it contains the personal information of other persons, if it constitutes confidential commercial information, if it is protected by solicitor-client privilege, or if it is otherwise not properly the subject of an access request. Where the request for access is made by a customer of a client, Esperanza Consulting Inc. will report such request to the client prior to providing such information to the customer, provided we continue to be in compliance with applicable privacy legislation.
Since we predominantly use personal information to provide services, it is important that the information be accurate and up-to-date. Please inform us as soon as possible of any changes to your personal information.
Upon receipt of a withdrawal of consent, Esperanza Consulting Inc. will cease using such personal information.
Contact information
If you have any questions, requests or complaints about our personal information practices, please contact us at 604 683 0343 or [email protected] Our website address is: http://esperanzaconsulting.com.